Assessment and Planning:
An experienced Adhia Project Manager collaborates with your team to assess current processes, identify areas for improvement, and develop a transition plan outlining goals, timelines, and necessary resources.
Knowledge Transfer:
An experienced Adhia Project Manager documents processes, systems, and expectations to ensure clear understanding is established.
Transition Preparation:
Building upon the Assessment, Planning, and knowledge transfer phases, Adhia, alongside the client team, prepares for transition. Tasks include data migration, software setup, and training for both parties. Depending on associate volume, transition typically spans 15 to 60 days.
Pilot Phase:
If necessary, Adhia implements a pilot phase to test outsourcing arrangements on a smaller scale, identifying issues and making necessary adjustments before full deployment.
Transition Execution:
Upon client approval, Adhia promptly executes the transition plan, gradually transferring responsibilities while ensuring continuity of operations.
Relationship Management:
Adhia fosters a strong partnership with the client through regular communication, collaboration, and feedback. This includes performance monitoring, evaluations, and operational optimization for mutual success.