Adhia BPO
Adhia BPO
  • Home
  • Offshore Services
    • Accounting & Finance
    • Airlines/Aviation
    • Education
    • E-Commerce
    • Energy
    • Food Delivery
    • Healthcare
    • Hospitality
    • Information Services
    • Logistics
    • Real Estate
    • Social Media
    • Telecommunication
    • Travel
  • Offshore Solutions
    • Offshore Solutions
  • Services
    • Back Office Solutions
    • Customer Services/Support
    • Data Entry Support
    • Email Support
    • Live Chat Support
    • Phone Support
    • Technical Solutions
  • About Us
  • Contact Us
  • Resources
    • Policies
    • Frequently Asked Question
  • More
    • Home
    • Offshore Services
      • Accounting & Finance
      • Airlines/Aviation
      • Education
      • E-Commerce
      • Energy
      • Food Delivery
      • Healthcare
      • Hospitality
      • Information Services
      • Logistics
      • Real Estate
      • Social Media
      • Telecommunication
      • Travel
    • Offshore Solutions
      • Offshore Solutions
    • Services
      • Back Office Solutions
      • Customer Services/Support
      • Data Entry Support
      • Email Support
      • Live Chat Support
      • Phone Support
      • Technical Solutions
    • About Us
    • Contact Us
    • Resources
      • Policies
      • Frequently Asked Question
  • Home
  • Offshore Services
    • Accounting & Finance
    • Airlines/Aviation
    • Education
    • E-Commerce
    • Energy
    • Food Delivery
    • Healthcare
    • Hospitality
    • Information Services
    • Logistics
    • Real Estate
    • Social Media
    • Telecommunication
    • Travel
  • Offshore Solutions
    • Offshore Solutions
  • Services
    • Back Office Solutions
    • Customer Services/Support
    • Data Entry Support
    • Email Support
    • Live Chat Support
    • Phone Support
    • Technical Solutions
  • About Us
  • Contact Us
  • Resources
    • Policies
    • Frequently Asked Question

TRAVEL

Travel Outsourcing: Enhance Efficiency & Optimize Travel Services

Optimize your travel operations with outsourcing solutions. Reduce costs, improve efficiency, and enhance customer satisfaction by outsourcing services like booking, customer support, and travel logistics. Leverage expert travel management outsourcing to stay competitive in the fast-paced travel industry.

Travel Outsourcing

In the dynamic travel industry, providing exceptional service while managing complex backend operations is essential for sustaining growth and customer loyalty. Our Travel Outsourcing solutions are designed to optimize both front-office and back-office functions, allowing you to focus on delivering superior travel experiences while we handle the operational details


Our Services Overview: 

Our travel outsourcing services encompass everything from customer-facing support to essential back-end processes, enabling you to operate more efficiently and effectively. 

Tailored solutions that align with your Travel business to enhance customer experience.

Front Office Outsourcing Services

  • Queries: Assist via phone, email, chat, social media.
  • Travel Assistance: Handle itinerary changes, special requests.
  • Post-Booking: Support with changes, cancellations.

  • Prospecting: Qualify leads via calls, emails, web forms.
  • Selling: Upsell and cross-sell travel packages, upgrades.
  • Market Focus: Manage B2B or B2C sales efforts.

  • Prospecting: Qualify leads via calls, emails, web forms.
  • Selling: Upsell and cross-sell travel packages, upgrades.
  • Market Focus: Manage B2B or B2C sales efforts.

  • Processing: Handle cancellations, refunds, exchanges.
  • Compliance: Ensure adherence to refund policies.
  • Communication: Update customers on refund status.

  • Complaints: Resolve customer service issues.
  • Coordination: Work with suppliers and partners.
  • Expectations: Manage and provide timely resolutions.

  • Bookings: Manage reservations on various platforms.
  • Accuracy: Ensure timely entry into systems.
  • Updates: Confirm and update reservations, seat selections.

  • Issuing: Provide airline, hotel, travel tickets.
  • Inventory: Manage fares, apply correct pricing.
  • Compliance: Adhere to pricing rules and policies.

Back Office Outsourcing Services

  • Entry: Input bookings, customer info, itineraries.
  • Organization: Digitize and maintain travel records.
  • Analysis: Derive insights from customer and sales data.

  • Strategies: Optimize pricing for profitability.
  • Forecasting: Adjust inventory based on demand.
  • Dynamic Models: Manage pricing for flights, hotels, packages.

  • Accounts: Manage payables and receivables.
  • Reporting: Handle financial reports, budgeting, reconciliation.
  • Currency: Manage exchanges, taxes, financial calculations.

  • Negotiation: Handle contracts with airlines, hotels, operators.
  • Compliance: Ensure adherence to SLAs.
  • Performance: Manage and resolve supplier issues.

  • Passports/Visas: Handle travel document processing.
  • Verification: Ensure compliance with immigration rules.
  • Assistance: Help customers with document submission.

  • Adherence: Ensure compliance with travel regulations.
  • Monitoring: Stay updated on travel law changes.
  • Audits: Manage audits and regulatory reporting.

  • Recruitment: Oversee hiring, onboarding, training.
  • Payroll: Manage benefits and compensation.
  • Compliance: Ensure labor law adherence, HR policies.

  • Processing: Handle claims for cancellations, emergencies, lost baggage.
  • Communication: Liaise with insurance companies for resolution.
  • Support: Assist customers with claims and documentation.

Why Choose Our Travel Outsourcing Solutions?

  • Industry Expertise: Experienced team ensures high service standards.
  • Customizable Solutions: Tailored to your business needs.
  • Cost-Effective Operations: Reduce costs while maintaining quality.
  • Advanced Technology: Streamline booking and optimize services.
  • Customer Satisfaction Focus: Exceptional interactions boost retention.

Choose our travel outsourcing solutions

 To enhance your operational efficiency, elevate customer experiences, and position your business for growth and success in the competitive travel industry.

Find out more

Copyright © 2024 Adhia - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept