Adhia

HEALTHCARE

Healthcare Outsourcing: Enhancing Efficiency and Patient Care

Explore the benefits of healthcare outsourcing to enhance care quality, reduce operational costs, and streamline administrative tasks. Leverage expert outsourcing solutions for medical billing, patient management, and healthcare support to optimize operations and improve patient outcomes.

Healthcare Outsourcing

At ADHIA, we specialize in healthcare outsourcing solutions that enable healthcare providers to focus on what matters most—delivering exceptional patient care. Our comprehensive services span both front office and back office functions, ensuring that your practice or healthcare organization runs efficiently while reducing operational costs and enhancing the patient experience.

Tailored solutions that align with your Healthcare business to enhance customer experience.

Front Office Outsourcing Services

Customer/Patient Care

Patient Inquiries and Support: Address questions on services, treatments, and insurance.
Personalized Patient Assistance: Provide tailored support for treatment plans and options.
Emergency Assistance: Assist with urgent needs and coordinate emergency care.

Inventory & Supply Chain Management

Inventory Tracking: Manage and track medical supplies and equipment.
Replenishment Coordination: Place timely orders to avoid shortages.
Inventory Audits: Conduct audits to ensure accuracy and compliance.

Procurement Services

Vendor Management: Coordinate with suppliers for medical products.
Contract Negotiation: Ensure cost-efficient, quality, and timely deliveries.
Procurement of Medical Equipment: Acquire state-of-the-art medical equipment.

Patient Support & Customer Service

Appointment Management: Help patients schedule or cancel appointments.
Billing and Insurance Queries: Assist with billing and insurance inquiries.
Patient Education: Provide information on conditions and treatments.
Patient Advocacy: Liaise between patients and healthcare providers.

Appointment Scheduling & Management

Appointment Scheduling: Manage bookings, cancellations, and reminders.
Appointment Reminders: Send reminders to reduce no-shows.
Specialist Coordination: Schedule patients with the correct specialists.

Back Office Outsourcing Services

Marketing & Social Media Management

Healthcare Branding and Advertising: Manage campaigns to raise service awareness.
Social Media Engagement: Handle social media for education and promotion.
Content Creation and SEO: Develop content and optimize for search engines.

Medical Transcription

Medical Record Documentation: Transcribe doctors' recordings into accurate reports.
Clinical Documentation: Support creating patient charts and progress notes.
Compliance with Healthcare Standards: Ensure transcriptions meet legal standards.

Data Entry and Analysis

Order and Inventory Data Entry: Input order and inventory data.
Sales Data Analysis: Analyze sales trends and customer behavior.
Market Research: Gather and analyze market data and feedback.
Report Generation: Create periodic sales and inventory reports.

Quality Assurance and Auditing

Medical Records Auditing: Audit records for accuracy and regulatory compliance.
Quality Control for Services: Review healthcare services to ensure high standards.
Regulatory Compliance Audits: Ensure compliance with healthcare regulations.

Maintenance & Facilities Management

Building Maintenance: Manage repairs for a safe, comfortable environment.
Equipment Maintenance: Regularly service and maintain medical equipment.
Sanitation and Safety Compliance: Ensure facilities meet sanitation standards.

Healthcare Claims Processing & Support

Claims Submission: Submit accurate claims to insurance companies promptly.
Claims Verification: Verify patient insurance eligibility and coverage.
Claims Follow-up: Resolve claim disputes and ensure prompt payments.
Reimbursement Management: Ensure providers receive reimbursement for services.

Procurement & Vendor Management

Vendor Selection & Contracting: Source and select vendors for medical supplies.
Purchase Order Management: Generate and manage purchase orders.
Inventory Management Support: Align procurement with inventory needs.

Why Outsource Healthcare Services?

Budget Optimization: Outsource non-clinical tasks to reduce overhead and focus on patient care.
Knowledge and Innovation: Benefit from skilled professionals and advanced technology for better accuracy.
Enhanced Patient Care: Streamline operations to reduce wait times and improve satisfaction.
Scalability: Scale services flexibly during peak periods or expansion.
Compliance and Risk Management: Ensure adherence to regulations and reduce error risks.